Zoom webs dk audio issues

Meeting SDK Web
1

Hi,

we are using zoom web sdk, version 2.17.0. for a web app we are developing.

Sometimes, the microphone icon jumps to headphone (and disconnects the audio) repeatedly during a call. If the user presses the bottom, the mic comes back, but it will jump again to headphone.

It has happened several times with different users, all of them using Chrome (I suppose last or faily new versions)

2

Hi @abaco ,

Please try testing with latest issue. It’s likely this is something resolved as we are now on version 3.8.0. We recommend updating to the latest version as soon as possible, whenever possible for reasons like this.

Before upgrading please note these guides: