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About the contact-center category
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16
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January 16, 2026
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Changelog: Contact Center - Four new endpoints and five new events; new fields in dozens of API endpoints and new fields in five Teams events
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4
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August 17, 2026
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Changelog: Contact Center - Four new APIs and five Queues webhook events
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0
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12
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August 13, 2026
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Changelog: Contact Center - Android - 5.7.0
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0
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10
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July 20, 2026
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Changelog: Contact Center - iOS - 5.7.0
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0
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13
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July 20, 2026
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Changelog: Contact Center - Web - 5.7.0
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0
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16
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July 20, 2026
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Changelog: Contact Center - Four new API endpoints; new new division_name and division_id fields across dozens of existing endpoints and events; other new fields in various endpoints
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10
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July 20, 2026
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Changelog: Contact Center - iOS - 5.6.0
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0
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9
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July 2, 2026
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Changelog: Contact Center - Android - 5.6.0
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0
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13
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June 22, 2026
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Changelog: Contact Center - Web - 5.6.0
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0
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19
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June 22, 2026
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Changelog: Contact Center - Web - 5.4.0
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0
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15
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June 4, 2026
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Changelog: Contact Center - Web - 5.3.0
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0
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18
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June 4, 2026
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Changelog: Contact Center - Web - 5.5.0
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0
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18
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June 4, 2026
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Changelog: Contact Center - Web - 5.2.0
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0
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13
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June 4, 2026
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Changelog: Contact Center - Android - 5.5.0
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0
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12
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May 26, 2026
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Changelog: Contact Center - iOS - 5.5.0
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0
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10
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May 26, 2026
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Changelog: Contact Center - Four new APIs, two new webhook events, and new fields in over 10 API endpoints
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0
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18
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May 18, 2026
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Changelog: Contact Center - New fields in Reports V2 (CX Analytics) APIs
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0
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17
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April 27, 2026
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Changelog: Contact Center - A dozen new endpoints, two new events, and several new fields in existing endpoints and events
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24
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April 21, 2026
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Changelog: Contact Center - iOS - 5.4.0
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0
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9
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April 21, 2026
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Changelog: Contact Center - Android - 5.4.0
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0
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8
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April 21, 2026
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Changelog: Contact Center - Twenty new APIs and two new webhook events; additional request and response fields in existing endpoints and events
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0
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39
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April 1, 2026
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Changelog: Contact Center - Android - 5.3.0
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0
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17
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April 1, 2026
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Changelog: Contact Center - iOS - 5.3.0
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14
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April 1, 2026
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Changelog: Contact Center - Add three new Campaigns API endpoints and over 20 request fields
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38
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February 24, 2026
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Changelog: Contact Center - New API endpoints, new webhook events, and new fields in a dozen existing API endpoints
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51
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February 9, 2026
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Changelog: Contact Center - iOS - 5.2.0
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0
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16
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February 9, 2026
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Changelog: Contact Center - Android - 5.2.0
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0
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26
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February 9, 2026
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Changelog: Contact Center - Web - 5.1.0
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0
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32
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January 22, 2026
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Changelog: Contact Center - Android - 5.1.0
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0
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25
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January 22, 2026
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