AI Call Summary

[tamn (nktnet)]

Thanks @gianni.zoom.

In the meantime, for anyone looking to get the summary from a call ID, you’ll need to call the history detail endpoint below:

• GET /phone/call_history_detail/{callLogId}

While it is still undocumented at the time of writing, the attribute ai_call_summary_id does exist when you inspect the response, e.g.

{
    "ai_call_summary_id": "0J8HPVC3SqGXmHCNPBS7Wy"
}

You can then query the new API endpoints from the April 14th, 2025 Changelog.

However, for S2S at the admin/account level, there appears to be issues with mismatch scopes (:master vs :admin) that are unresolved. See below for further details:

• AI Call Summary 400 Error Despite Correct Scope (phone:read:ai_call_summary:master)

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As an aside, for the webhook event on Zoom’s Marketplace relating to AI Call Summary, it is currently called

Call Summary Changed

(i.e. be wary that there is no “AI” in the name).