App Crash happens

[saroroo123 (Saravanakumar)]

Hi @carson.zoom,

Our client still reporting one issue in zoom call. We already discussed about that issue. The issue was

Zoom Call does not show video if answered through CallKit when device is locked

I am using CallKit to ring the device and the begin a video call. This works fine if the device is unlocked, but when the device is locked there is odd behavior. After answering the call on an iPad, the meeting is started and connects. That participant’s video is visible to the other party (person who called) but on the iPad there is no video visible of anyone.  The rest of the Zoom UI appears. After a couple of minutes, video will finally appear. Another odd behavior is that CallKit shows the…

→ Our client said, we need to fix this issue. The exact problem is video not get enabled while device is locked state. So we need to start the video by manually.

So could you please tell me is there any alternate way to fix this issue ? and also please answer the following questions:

1. is there possible to start/enable video manually ?
2. is there possible to refresh/reload the meeting page ?
3. is there possible to reset video section ? (like you already have the resetaudio function)

Thanks!