App Deactivated Without Notification or Reason / Support Refuses to Help

Zoom Apps
1

I created a Server to Server app 2 weeks ago and when I got back to it this week, it’s deactivated without explanation or ability to activate it, and I’m told to request access from Admin - I’m an Admin.

We upgraded to Business just to be able to get live support on this, only to be rudely rebuffed and told to buy a developer support plan or ask here on the forums.

So who can tell us why this app isn’t working?

I’d add a screenshot but this forum is special.

I also am unable to create new Server to Server apps. Thanks!

2

Hi @fgaletic
First of all, I apologize for the experience you had with our support team.
I am happy to look further into this to help you restore access to your application.
I sent you a DM to ask for more details about your account and integration. Please follow up there so I can help you look into this

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3

Thank you very much, I will respond shortly

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