Audio and Video quality is so bad through Web SDK

I’m using a WordPress educational website and when students join our online classes with their teacher which is the host of the meeting, sometimes he can’t hear students audio however all students are unmuted. and the video quality through the front camera is so bad. We tested this issue personally with high-speed internet but we are facing the same issue. We tried through your web SDK samples (Local and CDN) and via video conferencing zoom meeting plugin.

We need seamless audio and video quality.

Hey @mccjpr,

Sorry to hear you are experiencing bad audio quality with the Web SDK.

Due note that the max video quality is 360p for the Web SDK.

Please email your meeting number to so we can investigate the audio issues.