Audio Mic issue in Fully Customizable Web Sdk 1.0.0

Hi @tommy,
We’ve been using Fully Customizable Web Sdk version 1.0.0 for quite some time and it was working fine apart from (restarting the camera issue ).
But recently we started noticing that participants can’t speak through microphone. We noticed the issue exclusively in Chrome browser version 91+ and Firefox latest version. Older versions of the browsers are working fine.
We are using FCW Sdk in our Angular 8 application. This audio issue is a major hindrance in our development process and we are in urgent need of your assistance.

We started noticing this deprecation notice and tried adding the required headers according to this post but to no avail. Could this be the issue and if yes could you please explain in detail how to solve this issue.

Our tech stack:
Angular 8

Users can’t speak through the microphone in FCW SDk v1.0.0

Which Web Video SDK version?
version 1.0.0

To Reproduce(If applicable)
Try the sample app.
FCW Sdk app see in chrome version 91+ and see if the users can hear each other.


Device (please complete the following information):

  • Device:Desktop
  • OS: Windows and Linux
  • Browser: Chrome 91+ and Firefox 89
  • Browser Version - Chrome Version 91.0.4472.77 (Official Build) (64-bit)
    FireFox version 89

Any urgent assistance will be greatly appreciated.
M Hasan

Hey ,

Sorry to hear you are experiencing mic issues with the Video SDK.

My first suggestion to you would be to upgrade to the latest Video SDK version, we have made a number of improvements and bug fixes since version 1.0.0.

After you upgrade, please let us know if you continue to have issues with the mic.


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