Cannot delete JWT app - Internal Server Error 500

API and Webhooks
41

Ok Please,

Please note that if it didn’t work , I would like to have refund

Thank you.

42

Hey @hananeldabbagh,

We have fixed the issue for you! :slight_smile:

Thanks,
Tommy

1 Like
43

Dear Mr. Tommy,

Thank you so much and appreciate it :+1:

Regards,
HK

1 Like
44

You are welcome! :slight_smile:

-Tommy

45

I am experiencing the exact same issues. JWT throws an error here https://jwt.io/ for HS256. I have disable and reactivated my JWT app in Zoom admin portal. Can you please reset the JWT app in my portal

I am also receiving this error when trying to use the API creds to integrate the Zoom app in my WordPress site
The Token’s Signature resulted invalid when verified using the Algorithm: HmacSHA256

46

Hey @crossfitdenton1,

Have you recently migrated your personal Zoom account to an existing Company Zoom account?

Let me know if you are still seeing this issue and I can reset your JWT App.

Thanks,
Tommy

47

Hello @tommy

I have not recently migrated. I did upgrade but did that months ago.

I just tried again and received the exact same error. I appreciate any help.

49

Hey @crossfitdenton1,

What is the account # for your Zoom account? I cannot find one with your email.

Thanks,
Tommy

51

Hello @tommy

sorry about that. i had to change my associated email on my zoom account.

Not sure i feel good about sharing my acct # on a public post. Can i send it via personal messge?

the new email associated with my zoom is dentonmactexas@gmail.com

54

Hey @crossfitdenton1,

I just tested your JWT Token and it worked. I suggest you reach out to the Wordpress plugins support team to help debug the issue.

Thanks,
Tommy

55

Hello,

Are you able to please reset our JWT App?

When we initially set it up we were on the Business Plan and worked perfectly. We are using his to connect to Click-funnels.

We recently downgrade to the Pro account and find this no longer working.

Thanks for you help

Marcus

56

You can Ignore this!
It has already been RESOLVED!

Thank you

1 Like
57

Happy to hear it is resolved! :slight_smile:

Thanks,
Tommy

58

I need ny JWT app resetting. I’ve just removed Bookwhen integration and struggling to connect to new booking system

59

Hey @tashais,

Can you share the link to the Bookwhen integration so I can assist?

Thanks,
Tommy

60

Hi, I’m having the same problem I had in July after attempting to change booking systems. My JWT app needs resetting as I want to go back to Bookwhen

61

Hey @tashais,

Can you share the link to the Bookwhen integration so that we can assist?

Thanks,
Will

62

Hi…
My JWT app is bind to our old account…
I want recreate from master account…
Please help… Need to delete JWT app…

Thanks,
Oechoen

63

Hey @lpmp.kalteng,

Thank you for reaching out to the Zoom Developer Forum. Please submit a new forum topic and include the errors you’re seeing when attempting to deactivate your JWT app.

I’ll use that to investigate further.

Thanks,
Max