Can't retrieve user channels

Description
When contacting https://api.zoom.us/v2/chat/users/me/channels, number of records is always 0 even if I participate in several channels

Error
Can’t retrieve user channels

Which App Type (OAuth / Chatbot / JWT / Webhook)?
I’m using an OAuth app

Which Endpoint/s?
https://api.zoom.us/v2/chat/users/me/channels

Hey @clement.bareth, thanks for posting and using Zoom!

Can you please share your App ID, Client ID, and the response so I can take a look?

Thanks,
Tommy

I see the same issue. I have requested both the chat_channel:read & chat_channel:write scopes, but I do not get back any of my channels that I have joined via the Zoom desktop client. Interesting, if I create a channel via the API, I get that channel back when I run the same API call to list my channels.

Hey @jordan.bean,

Can you confirm you have the following permission in the roles settings? Please try and let me know if that fixes it.

Thanks,
Tommy

I get an error when trying to navigate to that URL after signing in “Access restricted. (200)”

Hey @jordan.bean,

You will need to ask your Zoom account admin / owner to enable that setting for you.

Thanks,
Tommy