For Compliance reasons, I’m trying to catch events that would indicate an external user has been added to a chat channel. We want to monitor this for all users in the account, which is why it’s an account-level app. I’ve successfully authorized an internal (non-published) account-level OAuth app and enabled all the events under the “Chat Channel” category. Unfortunately, I’m unable to trigger the webhook when adding or removing individuals from the channel.
I should also note, this is not an in-meeting chat, it’s the top-level chat feature I’m trying to tap into. Also, I’ve verified using Postman that the Azure-hosted webhook is functional and returns a 200 success code.
Happy to share via private channel, but I’d rather not post here.
The configured webhook never fires.
Which App Type (OAuth / Chatbot / JWT / Webhook)?
How To Reproduce (If applicable)
Steps to reproduce the behavior:
When creating channels, adding members, removing members, no webhook is triggered.