API Endpoint(s) and/or Zoom API Event(s)
https://api.zoom.us/v2/contact_center/outbound_campaign/campaigns
Description
When posting to the endpoint, it returns the following error: “The queue used by the current campaign is problematic. Please check it.” Not sure what is causing the error as recreating this campaign from the Zoom UI with the same settings + queue in question, works just fine. Not sure where the disconnect is and any help is appreciated.
Error?
{“code”:100905,“message”:“The queue used by the current campaign is problematic. Please check it.”}
This is the payload/json being posted to the endpoint, “…” is the redacted account specific information
{
“outbound_campaign_name”: “Name”,
“outbound_campaign_description”: “Description”,
“queue_id”: “…”,
“phone_number_id”: “…”,
“dialing_method”: “progressive”,
“outbound_campaign_priority”: 1,
“enable_max_ring_time”: true,
“max_ring_time”: 60,
“business_hour_source”: “queue”,
“dialing_method_settings”: {
“enable_amd”: true,
“amd_settings”: {
“greeting_asset_id”: “…”,
“answering_machine_asset_id”: “…”
},
“enable_abandonment_timeout”: false
},
“campaign_contact_list_ids”: [
“…”
]
}
Thank you,
DannyC