Domain verification token is blank after moving runbear.io to a new Zoom account

App Marketplace Domain Validation
1

Hello Zoom Developer Support,

We are preparing the production Marketplace submission for Runbear (app ID: LYi32yNYRxO6WVLPi2a4AQ) under the Runbear, Inc. Zoom account.

The domain runbear.io was previously verified for an app created under a different Zoom account. After creating the current production app under the company account, the domain verification dialog shows an empty TXT value (zoom-domain-verification=) and an empty meta-tag content value. Verification against the existing TXT record also fails.

Could you please release the previous domain association and either manually verify runbear.io for the current account/app or reissue a non-empty verification token?

We can provide DNS ownership evidence and screenshots privately if needed. No credentials or client secrets are included here.

Thank you.

2

Hello,

Thank you for reaching out in relation to Our Domain Validation process, the next steps will be sent to you via DM. Please refer to our domain validation resource: Domain Validation Explanation for any further questions you may have about the process.

Thank you.