Description
When I use API key/secret of a subaccount, I am able to download the recording using the below URL:
download_url?access_token=DOWNLOAD_TOKEN_HERE
I have multiple subaccounts. I want to download the recording using the master accounts API key/secret. If I use the Token from Master account, it does not work.
Can you help me how can I download the recording of a sub account using master account API key/Secret
Error
–.
Which App Type (OAuth / Chatbot / JWT / Webhook)?
JWT
Which Endpoint/s?
download_url?access_token=DOWNLOAD_TOKEN_HERE
How To Reproduce (If applicable)
Steps to reproduce the behavior:
Request URL / Headers (without credentials) / Body
See error
Screenshots (If applicable)
If applicable, add screenshots to help explain your problem.
Additional context
Add any other context about the problem here.
Thank you for responding. I used the Master Account Cloud Recording API to fetch the sub account recording details. With this i could retrieve the download_url for a recording in sub account.
Now I want to download recording using thisdownload_url. I used below,
download_url?access_token=DOWNLOAD_TOKEN_HERE
In the above http request if I use jwt token of individual sub account I am able to download the recording. If I use the jwt of Master account, it fails. What am I missing