Error code 3707 when using SDK authentication

Meeting SDK Web
1

Hello zoom dev team,

I am trying to use the SDK authentication for React app using web SDK but I encounter issues.

I am now trying to use the sample application provided here :

In the signature sample app we can first see that the schema used is not the same as the documentation here :

I think sample app seems to be correct ? So I tried to I configure the applications with my SDK key and secret and start the apps. Then when I try to join the meeting I got the following error :
Joining meeting timeout.
The meeting number is not found.

And in the console I can see this error code in the json error object :
errorCode: 3707

I was able to decode the jwt token on my react application and got this :

{
   "sdkKey":"******",
   "mn":"123456789",
   "role":1,
   "iat":1659926357,
   "exp":1659933557,
   "appKey":"******",  // same value as sdkKey
   "tokenExp":1659933557
}

It seems correct to me so I can not find the issue.

Do you have any idea of what I am doing wrong ?

Thank you.

Loic.

1 Like
2

create a new simple test meeting

  • Registration NOT required
  • a simple Passcode
  • no waiting room
  • Options: Allow participants to join anytime

you can use it endless - if you don’t use it some (???) weeks, it will automaticly deleted from your zoom account

activate the debug-mode

ZoomMtg.init({
    debug: true,

remove the registration info “tk”

ZoomMtg.join({	
  tk: registrantToken // <- remove complete line

and test again

JĂĽrgen

1 Like
3

Hello @JĂĽrgen

Thank you, I was able to solve my issue.

I think I made mistake with meeting ID, because even if I keep the line “tk: registrantToken”, it is still working.

So probably the documentation is not uptodate since when I use “app_key” (documentation) instead of “sdkKey” (sample app) in the signature generation, I got error.

If someone from zoom check this message, it can be nice to verify that and maybe update the docs.

Thank you,

Loic.

4

Thank you contribution to the Zoom Developer forum @j.schoenemeyer!

5

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