SDK 1.8.5 - Zoom component try to reconnect after leaving a meeting instead of closing

nvivot · December 23, 2020, 7:26am

Description
When leaving a zoom meeting with a participant, the zoom frame detect this as a disconnection and try to reconnect instead of just closing like before.

This also has an impact on what is reported on Zoom meeting dashboard, such participant is then seen twice instead of once.

Which version?
1.8.5

To Reproduce(If applicable)
Just leave a meeting.

nvivot · December 25, 2020, 2:48am

@tommy

Has this problem been reported to developers already ?

lfrancia · December 28, 2020, 6:34am

Hi,

I tested this on Zoom sample app as well and confirmed that it is occurring there as well.

Before the host leaves the meeting

After the host left and rejoined the meeting

After host leaving and rejoining the meeting again

Tested it on web sdk v.1.8.5

Regards,
Lara

tommy · January 13, 2021, 7:08pm

Hey @lfrancia, @nvivot,

Thanks for sharing this issue, we are aware of it and will be fixing it in the 1.8.6 release in early Jan. (CS-2714)

-Tommy

tommy · January 11, 2021, 6:59pm

Hey @nvivot , @lfrancia ,

This should now be fixed. Please upgrade to version 1.8.6:

Thanks,
Tommy

Meks · January 12, 2021, 9:21pm

@tommy This is still an issue even after updating to @zoomus/websdk 1.8.6

nvivot · January 13, 2021, 7:08pm

@Meks @tommy

We just upgraded to 1.8.6 for tests and we cannot reproduce it anymore. Looks like for us it fixed the issue.

tommy · January 13, 2021, 7:08pm

Thanks for confirming @nvivot !

-Tommy

tommy · January 13, 2021, 7:08pm

Hey @Meksm

If you are still seeing this issue in 1.8.6 can you please start a new topic and fill out the post template so we have enough details to debug?

Thanks,
Tommy

Meks · January 14, 2021, 3:01pm

@tommy thanks had to check again, I can now confirm it is fixed.

tommy · January 14, 2021, 6:48pm

Thanks for confirming @Meks !

-Tommy