Description
We just upgraded to v 3.14 of the Salesforce Zoom app, which currently does not appear to create zoom webinar records in Salesforce. As a stopgap, we’re leveraging zapier to create the webinar for now. However with the upgrade we get this error on SyncRegistrantsBatch “First error: Before Insert or Upsert list must not have two identically equal elements”
Error
First error: Before Insert or Upsert list must not have two identically equal elements on SyncContactsBatch
Which App?
Zoom App
How To Reproduce (If applicable)
Steps to reproduce the behavior:
Complete any webinar
We turned off the Zapier zap (our backstop for the inability to create webinar records in Salesforce), and created a webinar in Zoom. The Zoom Salesforce integration however does not appear to create the zoom webinar record in Salesforce (hence why we used Zapier as a backstop to create the zoom webinar record).
But as I am checking our debug log it appears there is some activity with Zoom and Salesforce, although no records are being created and no known errors are being invoked. We have all the right settings and have even checked the zoom config settings too. Is there anything we’re missing, or some other steps.
Unfortunately, this doesn’t solve the matter, as the syncing worked for a while and then stopped. Still doesn’t and it appears this message board doesn’t contain any specific instructions on what to do. Can we perhaps have you look at our setup to troubleshoot, we can grant you support access.
Yes, we can take a look at your setup. Please email developersupport@zoom.us with a link to this thread and we will share the grant support access instructions.