@tommy - we are using 1.8.3 and get the black screen for the waiting room. Should WebSDK display some sort of message? It just sits there on a black screen which is extremely confusing to users. I’ve tried 1.8.0, 1.8.1, 1.8.3 and it happens with all of them…
(Note - 1.8.3 does briefly flash the zoom interface before going black - but show no indication I’m in a waiting room)
Also to further explain the sequence, I get “Joining Meeting”, then a flash of the Zoom interface, then “Joining Meeting” then blank blank screen, then when admitted “connecting” message. Screenshot of those below:
Thank you for providing additional information. I’ve reached out to our Engineering team in order to have this matter investigated. I’ll make sure to update you when I hear back from them. (CS-2659)
clould you help provite you browser agent ‘navigator.userAgent’
like me “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36”
I trying to reproduce it.
The useragent string is:
“Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36”
If I search for bhold-msg I only see it in zoom-meeting-1.8.3.min.js, not anywhere else so it appears to not be created…
I’ve also tried in incognito mode to be sure a plugin wasn’t causing the issue.
I’ll have to setup and try the sample code - we’re pretty much doing the same thing as the CDN version. I can also set you up with access to our system if that helps, PM me if you’d like to try that.