Before Creating a New Topic:
If you’re experiencing unexpected API/Zoom API Events (webhooks) behavior please search the forum with relevant keywords (e.x. error message) and follow the guidance outlined in those posts. Please also leverage the following support links:
- Zoom Developer Changelog for Dev Product Changes: https://marketplace.zoom.us/docs/guides/stay-up-to-date/changelog/
- General Troubleshooting: https://devsupport.zoom.us/hc/en-us
- To Submit a Ticket for Unexpected API/Zoom API Events Behavior: Zoom Support
- For General & Integrations Related Guidance: https://community.zoom.com/
- For Troubleshooting Webhooks: Guide: "We Are Not Receiving Webhooks As Expected" -- Here's What to Do! - #2
Format Your New Topic as Follows:
API Endpoint(s) and/or Zoom API Event(s)
Link the API endpoint(s) and/orZoom API Event(s) you’re working with to help give context.
Description
Details on your question, workflow or the problem you’re trying to solve.
Error?
The full error message or issue you are running into, where applicable.
How To Reproduce
Steps to reproduce the behavior:
1. Request URL / Headers (without credentials or sensitive info like emails, uuid, etc.) / Body
2. Authentication method or app type
3. Any errors
Hi,
When I am trying to create a meeting on zoom, it is throwing error “user does not exist”. Please check the below payload for the error.
Request: {
“url”: “https://api.zoom.us/v2/users/me/meetings”,
“method”: “POST”,
“json”: {
“topic”: “Online class”,
“password”: “6lRFItLG5r”,
“type”: 2,
“start_time”: “2023-10-20T21:00:00:00”,
“duration”: 60,
“timezone”: “Asia/Calcutta”,
“alternative_hosts”: “”,
“settings”: {
“host_video”: true,
“in_meeting”: true,
“auto_recording”: “cloud”,
“approval_type”: 1,
“mute_upon_entry”: true,
“participant_video”: true,
“join_before_host”: true,
“registrants_confirmation_email”: false,
“registrants_email_notification”: false,
“authentication_exception”: [
{
“email”: “”,
“name”: “”
}
]
}
},
“headers”: {
“Content-Type”: “application/json”,
“Authorization”: “Bearer eyJzdiI6IjAwMDAwMSIsImFsZyI6IkhTNTEyIiwidiI6IjIuMCIsImtpZCI6IjQ1ODIyZTU5LTQ5NjgtNDNlOC05N2YwLWM2ZmU5OTkwYmZjNCJ9.eyJhdWQiOiJodHRwczovL29hdXRoLnpvb20udXMiLCJ1aWQiOiJBR2xZeWNMMVIxaWU4clQwZG5zQ0lRIiwidmVyIjo5LCJhdWlkIjoiNWFlYTMzYjMzN2NiYjE3M2IyNjA4OWYyNmE1YzRlNzYiLCJuYmYiOjE2OTc3ODYwNzQsImNvZGUiOiIzM3VaLUFsVlJjbW41Q1lEMXlSOFVnNWM3cGM4SFRiNEUiLCJpc3MiOiJ6bTpjaWQ6cW9ienRWQ1VRVG1qUGpOY3NtQnJTUSIsImdubyI6MCwiZXhwIjoxNjk3Nzg5Njc0LCJ0eXBlIjozLCJpYXQiOjE2OTc3ODYwNzQsImFpZCI6InVWRUlNZlpaVGlxZXdBdkNFYXdlZ1EifQ.f8DNyRk7-El-2s2ZngeTrVpcZrqZR4gBBt5y-pDo_6h3HLNwS5Sq2o6jV3fWO5ACMgJNeX3I-0p7Kz4wfzpR-g”
}
}
Response:
{
“code”: 1001,
“message”: “User does not exist: jobtraining@sunstone.in.”
}