Good morning,
I teach kindergarten and parents /students are having a tough time with unmuting themselves. I just saw that I can enable ask consent to unmute from parents. I have set up my recurring meetings with the allow me permission to unmute. However, I played with the setting to see if it works and only worked ask some the permission and the other one’s I still have to ask them to unmute. This is super frustrating for the younger students. I could use some help in resolving this problem.
Hey @egeorge,
Have you reached out to support.zoom.us?
This forum is for Zoom API related issues.
Thanks,
Tommy
Thank you, I email them, but haven’t gotten a response.
Hey @egeorge,
Here is the guide to the consent to unmute feature:
Check it out and see if that answers your questions. If not, our support team will get back to you as soon as they can.
Thanks,
Tommy
Thank you. I followed the steps, but he still only ask some parents the permission option and everybody else I still have to ask students to unmute once they have been muted
Hey @egeorge,
Make sure everyone is using the latest version of the Zoom App and has consented!
Thanks,
Tommy
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