If you’re experiencing unexpected Video SDK behavior please search the forum with relevant keywords (e.x. error message) and follow the guidance outlined in those posts. Please also leverage the following support links:
- Zoom Developer Changelog for Dev Product Changes: Changelog
- General Troubleshooting: https://devsupport.zoom.us/hc/en-us
- To Submit a Ticket for Unexpected Video SDK Behavior: https://support.zoom.us/hc/en-us
- For General & Integrations Related Guidance: https://community.zoom.com/
While downloading a one-hour session, the time required to download a recorded session in local takes more than 50 minutes. Could you please suggest how to change video resolution so this video will download in a faster way.
Currently resolution is: 3840x2160.
Which Windows Meeting SDK version?
The troubleshooting attempt types you’ve already exhausted, including testing with the appropriate sample app (found on Zoom · GitHub).
Device (please complete the following information):
- OS: Windows 10
Add any other context about the problem here.