Inconsistent or Delayed Zoom Webhook Events

API and Webhooks
1

Description:
I’ve noticed that some Zoom API events (webhooks) sometimes don’t reach my endpoint, and other times they arrive with a noticeable delay.

Error:
No explicit error message is returned; events are either missing or delayed.

How To Reproduce:

  • Any errors:
    No errors returned in logs; some webhook requests never arrive, while others are delayed by several minutes

  • Additional Info:
    This happens inconsistently across different meetings/events.
    Endpoint is publicly reachable and correctly configured to respond with 200 OK.
    I have verified server logs and did not see the missing events.

2

This happened with us when a certificate expired, but maybe try and validate the url on the app marketplace. Only some webhooks notifications would make it through until we fixed the certificate issue.

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