Is_Attendees Checkbox is not updating for all the attended registrants of the past webinar after syncing the zoom with salesforce record How can I make it checked .Can you please help?

The other fields are populating, just not the one that tells us if they actually attended or not. One thing that is strange is that the “is_attended” is spelled wrong. It’s spelled “attendeed,” could this cause the problem?

Hey @denmark219 , Which integration is this? Can you please share the link? Thanks, Tommy

Hey tommy, We are Integrating Zoom App with Salesforce and trying to create a webinar from Zoom and when the registered attendees will attend the Webinar that " is_attended " field must be checked but its not showing for the Past scheduled webinar and all other fields are updating successfully.

Hey @denmark219 , @cassey.gibson , To confirm, you are using the Zoom Salesforce App ? Can you please share exact steps to reproduce the issue? Thanks, Tommy

We are using the Zoom API to populate Salesforce. We put the UUid and none of the past registrants show up, the attendees don’t populate and the recording views won’t populate: [image] [image]

Hey @denmark219 , @cassey.gibson , Thanks for the additional details. Our engineering team is looking into the issue. (ZOOM-191994) I will update you as soon as possible. -Tommy

Thanks @denmark219 , Our engineering team is investigating the issue. :slight_smile: -Tommy

Hey @cassey.gibson , @denmark219 , Only webinars that have been held can synchronize the attendee information. Which version of Zoom app are you using？If you are using an old version and some participants join the meeting multiple times (join meeting, leave meeting, join, leave meeting), it might ca…

Is_Attendees chekbox is not updating

API and Webhooks

denmark219 (Mark Christensen) September 2, 2020, 5:24pm 12

Additional details here: Zoom Integartion issue

Topic		Replies	Views
Zoom Webinar History record is not showing API and Webhooks	7	2700	September 4, 2020
Link newly generated Lead with a event record in Salesforce App Marketplace	42	5479	June 4, 2021
Zoom Integartion issue API and Webhooks	4	982	March 18, 2021
Salesforce/ Zoom Integration -- documentation and zoom webinar problems App Marketplace	16	3160	August 4, 2020
Zoom Integration App for Salesforce - Webinar Attendee info not populating App Marketplace	2	1171	August 5, 2020

Is_Attendees chekbox is not updating

Related topics