Salesforce/ Zoom Integration -- documentation and zoom webinar problems

Description

  1. Can anyone tell me if there is documentation regarding what the different zoom objects mean or the designed intended use for them? For example – There is Zoom Webinar History, Zoom Call Logs, Zoom Webinar Registrants. What are those objects for? I am developing a documentation guide on how to use them for our organization and I can’t find anything aside from integration documentation.

  2. Is there a way to sync previous webinars that have happened? For example, prior to creating the integration between Salesforce and Zoom, we had several webinars. Right now we are manually adding these folks, but didn’t know if there was a way to automatically retrieve those past webinars?

  3. How do you see who actually attended a webinar. I see there is a is_attendeeed (yes spelled wrong as it’s spelled wrong in zoom object), but it appears to not be populating who actually attened. So how I see that information?

  4. I am learning that I have to go to the zoom configs everyday to confirm the api otherwise the zoom app won’t send over the newly created webinars. Is there a reason why I have to confirm so often? Does it expire when I log out of Salesforce?

I am using the native Zoom app found in the app exchange.

Hey @shawn_jstreet,

Please see the Zoom Salesforce App docs here:

Let me know if you have additional questions! :slight_smile:

Thanks,
Tommy

@tommy Thank you for that. I’ve already seen that documetation but it doesn’t quite say much regarding what the objects are that are created. Those are more instructions on how to connect the Salesforce org and the app.

It’d help if my questions are answered directly.

I appreciate you!

Shawn

Hi Tommy,

Have a look at given video.

I want to hide password displayed into zoom app. Any Api available there to hide that password.

Regards
Gourab Singha

Hey @gourab.singha.1986,

Please create a new topic for your question since it is unrelated to this topic: #zoom-api

Thanks,
Tommy

Hey @shawn_jstreet,

I will have the engineers who built the Salesforce App answer these questions. I will get back to you once I have the answers. (ZOOM-170584)

Thanks,
Tommy

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@tommy I appreciate that!!! It will help me better train our staff and educate myself. I appreciate that.

Best,
Shawn

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Happy to help! :slight_smile:

Thanks,
Tommy

@tommy Thank you for the above information!

I do have a question… The salesforce and zoom integration works great for NON-recurring webinars. Does zoom support recurring webinars in the salesforce integration?

Hey @ccoombs, happy to help!

Not at the moment no.

Feel free to add this as a feature request here: #feature-requests

Thanks,
Tommy