With Android Zoom Meeting SDK v5.14.5.13410, when you move your hand over the camera of device, about 1-3 sec above the camera, the phone’s screen goes black while one’s hand is over the camera and when keep waving your hand over the camera and away from the camera a few more times, The image on both screens will eventually freeze. In some cases, the call ends without notice. It will try to automatically reconnect, but frequently it is unsuccessful at doing so.
I wonder if the Proximity sensor enabled during the meeting in the latest Meeting SDK. Could you please check this with internal dev team and provide the feedback.
Sorry about the delayed response. We really apologize for any inconvenience caused. We just wanted to check if you’re still experiencing the issue you mentioned. No worries, we’re more than happy to help you figure out, troubleshoot, and find a solution for it. We totally get how frustrating tech problems can be, and we’re here to help you all the way. So, if there’s anything else we can do to assist you, just let us know. We’re totally committed to giving you the best guidance possible and making sure you’re satisfied.
Thanks for your patience, and we’re looking forward to hearing from you soon!