Javascript web sdk says "Your account don't enable api"

Meeting SDK Web
1

I am using Javascript Web sdk to join meeting using attached code

" ZoomMtg.init({

leaveUrl: ‘’,
isSupportAV: true,
videoDrag: true, //optional,
success: function (res) {

//console.log(res);

ZoomMtg.join(
{
meetingNumber:,
userName: ‘’,
signature: signature,
apiKey: ‘’,
userEmail: ‘’,
passWord: '’’’,
success: function(res){
$(’#nav-tool’).hide();
console.log(‘join meeting success’);
},
error: function(res) {
console.log(res);
if(res.errorMessage){
console.log(res);
}

}
}
);
},
error: function(res) {
alert(res.errorMessage);
}
});"

It returns Attached error “Your account Don’t enable error like attached screen shot”

token
token1600×900 101 KB

But with free account api key its working perfectly .

We don’t know why it is showing to my pro account.

can any one help on this.

Struggling from last 2 days.

2

Hey @thulasi.sri0,

This sounds odd. Can you please schedule a Zoom meeting with me so I can further assist?

Question, was your account switched from a sole Zoom account to a sub account under a master account?

Can you also check your JWT app is activated in the Zoom App Marketplace Settings?

Thanks,
Tommy

3

Hi there,

I have to same problem, so I have created a pro account, but I am still getting the same problem, not sure if it takes time to update the account to pro after payment

4

Hey @kurapati.muralikrish,

Make sure you are using a JWT App Type.

Thanks,
Tommy