Join Meeting Timeout when using Zoom link from another account

[jinsley8 (Jon)]

I’m currently on a free Zoom Dev account while I build an app, I will setup a paid Dev account once the app is ready.

I’m looking for info on #2 below. I’m not sure if this is just because of a limitation of the free Dev account.

I’m getting a “Join Meeting Timeout” error in a couple situations:

1) ‘Allow participants to join anytime’ must be checked and waiting room must be unchecked
Issue opened here already: App can't connect if 'Allow participants to join anytime' is not enabled

2) I’m on a free account but if I try a meeting from a different paid account I get the timeout error too.
Would I be getting this error because of a limitation with the free Dev account/app?

Error
Joining meeting timeout: Your connection has timed out and you cannot join the meeting. Verify your network connectivity and try again

Which Web Client SDK version?
1.9.1

Screenshots

[MaxM]

Hey @jinsley8,

Thank you for reaching out to the Zoom Developer Forum. Please share any errors that you see in the browser console when this issue occurs.

I’ll use that information to investigate the issue further.

Thanks,
Max

[MaxM]

Hey @jinsley8,

I saw your other forum post and was able to offer a potential solution based on what I saw there:

Do you need a Pro account or above to use Web SDK in app?

Hey @jinsley8, I just responded to your forum post but the information you provided here helped to find the solution. With the Web SDK, you can only host/join meetings that are from the same account as your JWT credentials. If you want to host/join meetings from your other account, you’ll want to use the JWT credentials for that account. Let me know if that helps. Thanks, Max

Let me know if you have any questions.

Thanks,
Max