JWT Grace Period

API and Webhooks
1

A previous developer’s email was on the app account, so we didn’t know about the JWT deprecation.

We have re-activated our JWT app so that we can rebuild it to use server-to-server oauth by the time the grace period runs out. But for some reason, it does not work even after being re-activated. We just keep getting:

{
    "code": 200,
    "message": "Account does not enabled REST API."
}

Does this mean the re-activation did not work? Is it manual and someone will re-activate? We got an email saying it was reactivated, but it still shows up as “Deprecated” in the list view (which is what was there before re-activating).

2

Hi @tech16
Thanks for reaching out and welcome to our community.
You have to manually reactivate your JWT app so you can use it again.
It is expected that you see the app as “Deprecated” but as long as you manually reactivate it, it should work
Cheers,
Elisa

3

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