Lagging and Echoing audio


Recently we have been facing some issues in the meetings hosted using Meeting Web SDK. There are many random occurrences of Audio Lag of the Person trying to speak and sometimes whenever a particular participant unmute itself and tries to speak an echo occurs. This has been happening frequently from past few days. This is causing a bad user user experience. Please help on how to fix the above issues.

Hi @khaleeq.kuchikar
Thanks for reaching out to the Zoom Developer Forum and welcome to our community!
Could you please share with me the version of the Meeting Web SDK you are using?
It will also be valuable if you could share some meeting IDs where you had this issue so we can take a look into this

Hi Elisa,

Meeting Web SDK version we are using is 2.17. The meeting ID is 7411180111 and uuid of that particular session is nES6WVFJTca+9cVaGpaD5A== and the session happened around 10:00 AM (IST) on 5th of October. Looking forward to a positive response.

Hi Elisa, Any leads about the issue?

Hi @khaleeq.kuchikar
Thanks for your patience.
We identified a bug on our end with the meeting SDK that was fixed over the weekend.
Could you please confirm if this is still happening on your end?

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