I am trying to post REST API (contact_center/analytics/historical/details/metrics ) but there is no data return, but I am able to pull data from other end points. So wondering what has caused this issue or any settings I missed.
Thanks!
data return
{
“next_page_token”: “”,
“page_size”: 10
}
1 Like
nwilson
(Nickolas)
August 16, 2024, 1:35am
2
I’m encountering the same problem.
To be clear, I run the command below:
curl --location 'https://api.zoom.us/v2/contact_center/analytics/historical/details/metrics' \
--header 'Accept: application/json' \
--header 'Authorization: Bearer <token>'
The response is essentially nothing:
{"next_page_token":"","page_size":10}
nwilson
(Nickolas)
August 16, 2024, 1:52am
3
Adding the channel parameter causes the request to return data. That is, the following command returns data:
curl --location 'https://api.zoom.us/v2/contact_center/analytics/historical/details/metrics?channel=voice' \
--header 'Accept: application/json' \
--header 'Authorization: Bearer <token>'
See List Historical detail reports not showing info - #4 by donte.zoom
Glad that post was helpful @nwilson !
system
(system)
Closed
August 17, 2024, 7:56am
5
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