Marketplace: Installed Apps

Description
I have installed apps listed on https://marketplace.zoom.us/user/dashboard/installed-apps that I, as an admin, have not pre-approved. If I try to install those apps as a non-admin user I have to request pre-approval. Why is this? How can I delete/uninstall these apps?

Error
Apps listed on https://marketplace.zoom.us/user/dashboard/installed-apps that have not been pre-approved.

Which App?
For example the Spark app.

How To Reproduce (If applicable)
Steps to reproduce the behavior:

  1. Go to Marketplace -> Manage -> Apps on account \ Installed apps
  2. View apps installed
  3. Compare with apps in Pre-Approved Apps list.
  4. Some are missing and is only listed in Installed apps

Screenshots (If applicable)
If applicable, add screenshots to help explain your problem.

Additional context
Add any other context about the problem here.

Hey @pnts-se

Thanks for posting on the Zoom Devforum! I am still learning, but I will try my best to help answer your question. :slightly_smiling_face:

Checkout this related thread that may have the answer you are looking for:

If this thread did not help, please let us know by replying back here and someone from the Developer Relations team will get back to you shortly.

Thanks,
DeveloperBot

Thanks that doesn’t help. I can disable subscriptions for users which I guess should be an admin initiated “uninstall”. The user can still use the app though. What happens when I disable subscription for a user? Refreshing Oauth access tokens is disabled?

Hey @pnts-se,

Perhaps the apps were installed by users before you enabled the pre approval setting.

Unfortunately you cannot uninstall an app for a user, but if you email developersupport@zoom.us with which app you want uninstalled for which user, we will be happy to help.

Thanks,
Tommy