Mic and Video is turned off when the app is minimised

Meeting SDK iOS
1

Description
We have integrated the Zoom Meeting SDK into our iOS app. The following scenario explains the issue:
A participant joins the meeting and turns on the audio and video. The participant then minimizes the app. The audio and video are automatically turned off. This is happening for every meeting.

Which iOS Meeting SDK version?
iOS Meeting SDK version: 5.16.1.10538

To Reproduce(If applicable)
Steps to reproduce the behavior:

  1. Join a meeting.
  2. Turn on the audio and video.
  3. Minimize the app.
  4. The audio and video are automatically turned off.

Smartphone (please complete the following information):

  • iPhone 13
  • iOS 17
2

Hello Zoom Team,
Do we have any update on this?
Also please let us know if there is anything needed from our side

3

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