Missing timezone information in recording.completed webhook

API and Webhooks
1

My recording.completed webhook is returning timezone as the empty string and all of the datetime fields are in UTC. My account profile has the timezone set to (GMT-8:00) Pacific Time (US andCanada). Is there something else I need to configure to get datetime fields returned with my configured timezone or have my configured timezone returned in the webhook?

{
   "payload":{
      "account_id":"REDACTED",
      "object":{
         "uuid":"REDACTED",
         "id":REDACTED,
         "account_id":"REDACTED",
         "host_id":"REDACTED",
         "topic":"REDACTED",
         "type":1,
         "start_time":"2022-02-03T21:34:34Z",
         "timezone":"",
         "host_email":"REDACTED",
         "duration":0,
         "total_size":307299,
         "recording_count":3,
         "share_url":"REDACTED",
         "recording_files":[
            {
               "id":"REDACTED",
               "meeting_id":"REDACTED",
               "recording_start":"2022-02-03T21:34:34Z",
               "recording_end":"2022-02-03T21:34:40Z",
               "file_type":"MP4",
               "file_extension":"MP4",
               "file_size":115359,
               "play_url":"REDACTED",
               "download_url":"REDACTED",
               "status":"completed",
               "recording_type":"active_speaker"
            },
            {
               "id":"REDACTED",
               "meeting_id":"REDACTED",
               "recording_start":"2022-02-03T21:34:34Z",
               "recording_end":"2022-02-03T21:34:40Z",
               "file_type":"M4A",
               "file_extension":"M4A",
               "file_size":95970,
               "play_url":"REDACTED",
               "download_url":"REDACTED",
               "status":"completed",
               "recording_type":"audio_only"
            }
         ],
         "password":"REDACTED",
         "participant_audio_files":[REDACTED],
         "on_prem":false
      }
   },
   "event_ts":REDACTED,
   "event":"recording.completed",
   "download_token":"REDACTED"
}

Thanks!

2

Any ideas on this one?

3

Hi @asc.nsv
Thanks for reaching out to the Zoom Developer Forum, I am happy to help here!
I will go ahead and try to replicate this behavior on my end. I will come back to you with an update shortly.
Best,
Elisa

4

Thank you, I really appreciate the help!

5

Hi @asc.nsv

Thanks for your patience.
I have been doing some testing on my side and I was not able to replicate the issue. I am getting the Timezone right. Could you please send me your account ID or email associated with your account to developersupport@zoom.us and a link to this thread and I will take it from there.

Best,
Elisa

6

Sent, thank you. I appreciate the help.

1 Like
7

Thanks @asc.nsv I will take it from there!

8

For anyone else that comes across the issue. Time zone information is not included in webhooks for type 1 (instant) meetings. It will however show up for type 2 (scheduled) meetings.

For the record I think it would be nice if the account time zone was included in instant meetings.

Thanks for all the help Elisa!

9

Thanks for sharing this with everyone @asc.nsv
It is very thoughtful of you and this makes us grow as a community!
I will keep you updated if I hear back from our Engineering team about this issue!

10

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