Not getting event notifications for chats

API and Webhooks
1

Description
I have not been able to get any event notifications for chat messages

Error
No error messages - just not getting events
Which App Type (OAuth / Chatbot / JWT / Webhook)?
I first tried using a Webhook-only app; but it does not have Chat Message notifications. The documentation says I need a user-managed OAuth app with “Chat Message Sent” subscriptions; so I did that. I am able to get responses to API calls in the app; but I am not getting any event notifications for chats.

Which Endpoint/s?
https://1366301-v122.1373-static.plfdilaa.metronetinc.net:9091

I am trying to scrape chat messages from judges in a photo competition to get their scores for images. Doing this manually is cumbersome, so I am trying to develop an app to gather the scores automatically and send them to the scoring program.

2

Hi @dwputz,

Can you ensure that the endpoint you’re specifying to receive Zoom payloads that meets these requirements:

  • Is publicly accessible (not behind a login)
  • Returns a 200OK response upon receiving payloads

When I try to ping the endpoint you’ve provided, I get a 500 error.

Thanks,
Will

3

Hi,

Sorry, I didn’t leave the app for the endpoint running. I"ll leave it up for whatever you
would like to try. Thanks!

-Dave

4

Hey @dwputz,

I’m still not able to access that URL. Have you tried testing your Webhook app with another endpoint? If you use a tool like RequestBin for example, do you still have the same issue?

Thanks,
Will