API Endpoint(s) and/or Zoom API Event(s)
- Recording Completed Event
- Zoom Webhook Events
- Link to API Event Documentation: Recording Completed Event Documentation
Description I’m working with the Zoom server-to-server API and have successfully set up my app to receive Zoom webhook events. However, I’m not receiving the Recording Completed event despite having subscribed to it. I have also confirmed that cloud recording is enabled for the meetings and my Zoom account settings are correctly configured. Additionally, I’m unable to access the recordings via my Zoom account.
Error? No errors are being thrown on my side, but the Recording Completed event is simply not being delivered to my webhook URL.
How To Reproduce
- I have subscribed to the Recording Completed event in my Zoom Server-to-Server OAuth app.
- The Zoom account has cloud recording enabled for meetings.
- My app is set up to receive webhook notifications.
- After a meeting with recording enabled, the Recording Completed event is not received.
Steps to Reproduce:
- Request URL / Headers / Body:
- I have set up my webhook URL to handle the incoming requests, but I’m not receiving any payload related to recordings.
- The headers for the webhook URL are configured properly in the Zoom app settings.
- Authentication method or app type:
- I am using Server-to-Server OAuth authentication with the Zoom API.
- Any errors:
- I am not receiving any error messages; the webhook simply does not trigger for the Recording Completed event.
Could you please assist with troubleshooting this issue? Any help in resolving why the recording events are not being delivered would be greatly appreciated.