We recently integrated Salesforce and Zoom. The connection is great, but the big limitation is that we can only see information/data from webinars created now and going forward. We have no insight into previous webinars. Is there a way to “re-trigger” the zoom webinars so the SF API picks up the webinar and we can start managing data?
We like to track:
Registrations for upcoming webinars
Attendees for actual webinar
Absentees from actual webinar
keep track of registration request to view recording.
We have a ton of webinars in the past that we want to have in the system, I just can’t figure out how to re-trigger whatever event that happens in Zoom to have SF pick it and its data up.