Description
We are having an issue / discrepancy when using the two APIs.
When using recordingsList we get all the recording for a user.
However when I try to get a recording via meeting UUID, some meetings return the recording whilst others do not.
This does not happen when I use the recordingList only while using recordingGet
I’ve verified that the meeting ID is correct and that the recordings do exist. And since i’m using the meeting UUID i am unsure why the recordings are not being returned
Error?
I only get a recordings does not exist.
{"code":3301,"message":"This recording does not exist."}
Note the recording does exist and is possible to retrieve via the recordingsList
Are there any conditions that prevent recordings from being returned ?
If so why is it only being returned when using recordingList and not recordingGet
If the above is not an issue and if it’s a recurring meeting meeting at a set fixed time, are you passing the correct meeting uuid? Check this section of a blog post on this for help:
This is not quite the same case for me.
What’s happening for me is - when i have to retrieve recording via meeting id, i first get the past instances then via the meeting UUID get the recordings for the meeting.
However what i’m finding is that when I do a List Recording option all recordings are shown.
But when i get the past instances and try to retrieve the recordings. The recordings are retrieved for some meetings and not others.
It may be limited due to recording settings. Can you please click on the post I shared above and go through the settings for the recordings you are not seeing?
I’ve already checked the settings, it’s not a recurring meeting or a set fixed time meeting.
What’s happening is if i do recordlingList the recordings shows up.
If I do a recordingGet via meeting id the recording is pulled.
But - (and only for some meetings) if i use the meeting UUID the recordings aren’t available.