[RESOLVED] Participants exiting or adding issue


#1

I made a meeting and had my cell phone join.  I left and still the ZRC is showing two participants in the meeting.

 

I joined again and still it shows three people because it is assigning three unique IDs and not purging the participants out of the list when they leave:

 

Tue, 09 Jan 2018 13:06:43 EST

ZoomRooms - SSH Response     

"*r ListParticipantsResult (status=OK):

*r ListParticipantsResult resultInfo TotalRows: 3

*r ListParticipantsResult 1 user_name: David Home

*r ListParticipantsResult 1 user_id: 16778241

*r ListParticipantsResult 1 is_host: on

*r ListParticipantsResult 1 is_myself: on

*r ListParticipantsResult 1 can_record: off

*r ListParticipantsResult 1 is_recording: off

*r ListParticipantsResult 1 avatar_url: https://zoom.us/p/Leyr3lcrTcyctWk3h7BO8g/067a1847-6d4e-4279-9add-ee3d8ebcdadf-1162

*r ListParticipantsResult 1 local_recording_disabled: on

*r ListParticipantsResult 1 is_video_can_mute_byHost: on

*r ListParticipantsResult 1 is_video_can_unmute_byHost: on

*r ListParticipantsResult 1 isCohost: off

*r ListParticipantsResult 1 user_type: NORMAL

*r ListParticipantsResult 1 audio_status type: AUDIO_VOIP

*r ListParticipantsResult 1 audio_status state: AUDIO_MUTED

*r ListParticipantsResult 1 video_status has_source: on

*r ListParticipantsResult 1 video_status is_sending: on

*r ListParticipantsResult 1 video_status is_receiving: off

*r ListParticipantsResult 1 camera_status can_i_request_control: off

*r ListParticipantsResult 1 camera_status am_i_controlling: off

*r ListParticipantsResult 1 camera_status can_switch_camera: off

*r ListParticipantsResult 1 camera_status can_move_camera: off

*r ListParticipantsResult 1 camera_status can_zoom_camera: off

*r ListParticipantsResult 1 event: None

*r ListParticipantsResult 2 user_name: David R

*r ListParticipantsResult 2 user_id: 16779265

*r ListParticipantsResult 2 is_host: off

*r ListParticipantsResult 2 is_myself: off

*r ListParticipantsResult 2 can_record: off

*r ListParticipantsResult 2 is_recording: off

*r ListParticipantsResult 2 avatar_url: https://zoom.us/p/c_NPRXWmR5–ZqjHTswPiQ/d050f19d-0a82-4830-9912-88a319f95cd2-3056

*r ListParticipantsResult 2 local_recording_disabled: on

*r ListParticipantsResult 2 is_video_can_mute_byHost: on

*r ListParticipantsResult 2 is_video_can_unmute_byHost: on

*r ListParticipantsResult 2 isCohost: off

*r ListParticipantsResult 2 user_type: NORMAL

*r ListParticipantsResult 2 audio_status type: AUDIO_VOIP

*r ListParticipantsResult 2 audio_status state: AUDIO_MUTED

*r ListParticipantsResult 2 video_status has_source: on

*r ListParticipantsResult 2 video_status is_sending: off

*r ListParticipantsResult 2 video_status is_receiving: off

*r ListParticipantsResult 2 camera_status can_i_request_control: off

*r ListParticipantsResult 2 camera_status am_i_controlling: off

*r ListParticipantsResult 2 camera_status can_switch_camera: off

*r ListParticipantsResult 2 camera_status can_move_camera: off

*r ListParticipantsResult 2 camera_status can_zoom_camera: off

*r ListParticipantsResult 2 event: None

*r ListParticipantsResult 3 user_name: David R

*r ListParticipantsResult 3 user_id: 16780289

*r ListParticipantsResult 3 is_host: off

*r ListParticipantsResult 3 is_myself: off

*r ListParticipantsResult 3 can_record: off

*r ListParticipantsResult 3 is_recording: off

*r ListParticipantsResult 3 avatar_url: https://zoom.us/p/c_NPRXWmR5–ZqjHTswPiQ/d050f19d-0a82-4830-9912-88a319f95cd2-3056

*r ListParticipantsResult 3 local_recording_disabled: on

*r ListParticipantsResult 3 is_video_can_mute_byHost: on

*r ListParticipantsResult 3 is_video_can_unmute_byHost: on

*r ListParticipantsResult 3 isCohost: off

*r ListParticipantsResult 3 user_type: NORMAL

*r ListParticipantsResult 3 audio_status type: AUDIO_VOIP

*r ListParticipantsResult 3 audio_status state: AUDIO_UNMUTED

*r ListParticipantsResult 3 video_status has_source: on

*r ListParticipantsResult 3 video_status is_sending: on

*r ListParticipantsResult 3 video_status is_receiving: off

*r ListParticipantsResult 3 camera_status can_i_request_control: off

*r ListParticipantsResult 3 camera_status am_i_controlling: off

*r ListParticipantsResult 3 camera_status can_switch_camera: on

*r ListParticipantsResult 3 camera_status can_move_camera: off

*r ListParticipantsResult 3 camera_status can_zoom_camera: off

*r ListParticipantsResult 3 event: None"


#2

We added a fix for this. The bug number is ZOOM-34339. The fix will be in the next beta build.


#3

Thanks for the fix on the participant cache.  This was a big bug.


#4

I’m still noticing this issue in the windows version, was it only fixed for the mac version?


#5

This bug was fixed only in the Mac Version. We’ll push out a beta version for Windows with the fix.


#6

Excellent work Scott.  You Rock!