Something wrong with zoom hooks

[fasih (Tarık)]

I was depending on zoom api webhooks events " All Recordings have completed" and “Recording Transcript files have completed” to download the video to my server when finished recording.

and it was working very good for almost a month, but today something weird happened, zoom calls the webhook before the videos ready to download, and when server tries to get the video it shows recording doesn’t exists.

Note: recording takes longer time than usually to appear on the zoom dashboard

[will.zoom (Will)]

Hi @fasih,

Thanks for reaching out about this. We were experiencing issues with Cloud Recording yesterday, but this should now be resolved. Can you let us know if you’re still seeing this issue?

Thanks!
Will