We too use Zoom for video conferences in Sign Language and find having to right+click individuals and select Spotlight from a drop-down menu a bit cumbersome. Sometimes, the wrong drop-down is selected, and the person is either put in back in the waiting room or video muted, instead of spotlight (user error), thereby disrupting the momentarily meeting.
It would be nice to have a much simpler faster way to do this. It also does not help that the video squares constantly move around. While I can see 49 squares at a time, I sometimes have 3 pages to scroll through. It would be nice to sort them alphabetically, even the non-video participants with the video participants (don’t keep them separately sorted or make it optionally selectable), since attendees will mute/unmute their video when they wish to participate.
It would also be nice if the RAISE HAND was always visible to the participant, since the majority of conference attendees can never find it in participants menu and just raise their hand in-person, leaving it up to us to spot them by scrolling the pages of video squares.
Also, since all of our conferences are in sign language, there is little point to constantly letting the participant know their audio is muted when they are spotlighted. It has caused quite a few disruptions when the non-tech savvy are fighting with a message they do not comprehend. On several occasions, the deaf user never gives their comment and are just on screen trying to get rid of their message. Since whether their audio is muted or not has no bearing on their comment, it would be nice to have the option to disable such messages from the host menu. It would make meetings run much smoother.
Lastly, I use an Elgato Stream Deck and OBS Studio in conjunction with Zoom to share various media in sign language during our confrences. Stream deck has been a life saver during these conferences, making it so much easier to show media without leaving Zoom. While this last request somewhat ties back to the first one, it is more of a host feature. Could you create a way to have a standalone shortcut, or integration, that will spotlight the host? Second, could their be additional integrations to spotlight others? Meaning, once attendees are connected and those that are scheduled to give a sign language lecture have connected, we can assign them to shortcuts or buttons on the Stream Deck. This would be helpful if they have Q&A as pressing the shortcut, or stream deck button would easily switch the spotlight back to them after a participant has commented.
I realized you are very busy as a result of this pandemic and that your software is at a demand much higher than expected. I hope this feedback will prove helpful in future iterations of Zoom.
Thanks for your time and hardwork!