Support for participant dial-in webhook events

API and Webhooks
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1

Format Your New Topic as Follows:

API Endpoint(s) and/or Zoom API Event(s)
Working with Zoom webhooks - particularly Meeting events: https://developers.zoom.us/docs/api/rest/reference/zoom-api/events/#tag/meeting

Description
We would like our app to receive an event when a participant joins the meeting by dialing-in through their phone keypad without a participant ID. From our testing - we receive an event if the user dials in through the Zoom app, but not if they dial the number on their phone keypad (& omit a participant id).

Error?
No error - just no event received

How To Reproduce
Steps to reproduce the behavior:

  1. Schedule Zoom meeting
  2. Join meeting by dialing number + meeting id using phone keypad (ie not through Zoom app)
  3. Skip entering participant ID

We would expect to receive a participant_joined event containing the user’s phone number, but instead no event is received.

2

Hey @katosadchuk
Thanks for reaching out to us and welcome to our community!
Allow me to do some troubleshooting on my end and will come back with an update.
Cheers,
Elisa