I am currently working of the PUT API /accounts/{accountId}/users/{userId}/account.
I am trying to switch users from a sub account back into the master account- however it doesnt seem to be working?
I can use the API and switch users into a sub account from the master, but not the other way round. Below is some of the error codes I have got when trying to make this change.
Invoke-RestMethod : {“code”:1010,“message”:“Account does not belong to this
master account.”}
At line:1 char:33
Apologies for any confusion—at the moment, I believe in order to move a user from a sub account back to a master account, our Support Team will need to help handle this for you manually.
This is an experience we’re working on improving, as I realize this manual intervention is not ideal.
Hi @will.zoom is this the same for removing a user and transferring the details from one email address to the other? As this seems to be locked down to the account as well.
Happy to help clarify—to make sure I’m on the same page, are you referring to removing a user from a sub account or a master account? To update a user with the details of another existing user, I do believe this would require our Support Team’s assistance.