Takes 12 seconds for seeing the user video

Hi,

We are using Zoom Video SDK (by loading umd JS file) version 1.3.0 in the web application. It takes 12 seconds for seeing the user video on the zoom screen. Please let us know the ways for improving the speed.

Version: Zoom Video SDK version 1.3.0

  • Device: Laptop
  • OS: windows 11
  • Browser: Chrome
  • Browser Version Version 105.0.5195.127 (Official Build) (64-bit)

Thanks
Krishnan V R

Hey @kvr

Thanks for your feedback.

From version 1.3.0, we provide the video/audio statistic APIs for you to check the latency/jitter of the video/audio. See the reference to get the usage of these APIs.

Thanks
Vic

Hey @kvr

Another way to improve the user experience is to preload the dependent assets.

From version 1.4.0, the Video SDK provides ZoomVideo. preloadDependentAssets() to preload the resources from the CDN or user-served servers.

Calling this method ahead of joining a session may reduce the time on the network.

Thanks
Vic