While unmuting the audio is successful, it seems that the audio is not being transmitted.
The device remains the same, an Android TV14 device.
An app that cannot use audio or video cannot be released.
Please confirm and address this issue as soon as possible.
SDKVersion：V6.2.10
The microphone permissions should be granted and the correct audio input source should be selected. The audio capture and transmission should be tested using debugging tools or logs. If still not fixed, check compatibility with Android TV14 and update the SDK to the latest version to get fixes.
Since there is only one device connected to ATV14, I don’t think you need to select the audio input source after granting microphone permission.
The audio capture and transmission should be tested using debugging tools or logs.
Please tell me more about these tools and testing methods.
It seems to be happening to some Android TV 11 users as well.
Can you check?
Is there any update on this?
If we can’t solve this, we can’t release our app.
It sounds like there might be an issue with the app’s permissions or device settings. First, ensure that your app has proper microphone permissions enabled in the device settings. Also, check if the microphone works correctly in other apps on the same device to rule out hardware issues. If the problem persists, try updating the app to the latest version and verify that your implementation of the Meeting SDK follows the audio configuration guidelines in Zoom’s developer documentation.
Thank you for your replay.
First, ensure that your app has proper microphone permissions enabled in the device settings.
I checked the permissions from the settings, and there doesn’t seem to be any issue.
Also, check if the microphone works correctly in other apps on the same device to rule out hardware issues.
The microphone works properly on my device when using Google Meet.
If the problem persists, try updating the app to the latest version and verify that your implementation of the Meeting SDK follows the audio configuration guidelines in Zoom’s developer documentation.
I am using the sample app of MeetingSDK.
Even with the latest version v6.3.0, the microphone does not work.
This issue is occurring with the EPSON projector EF-21.
I have identified a few things, which are listed below.
The results when using the following external audio devices are as follows:
TYPE_USB_DEVICE: NG
TYPE_USB_HEADSET: OK
There seems to be a difference in the audio input.
Are there any APIs available to set the audio input?
The API added in MeetignSDKv6.3.5 now allows you to correctly specify audio, and the audio was successful.
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