I have scheduled the meeting from zoom and i have integrated zoom meeting with salesforce by Lightning zoom app, when i have completed the meeting then the zoom meeting record is getting creating in to the salesforce zoom_meeting object but the participants record are not coming in the zoom attendee object.
Same here. Participant records are not added to any of the Salesforce objects. Furthermore, the meeting records are only available to admin users. I assigned Zoom Admin, Event, Meeting, and Webinar permissions to the users but it din’t help. Zoom for Lightning was installed for all Salesforce users and the application itself is available for our users but not much use without the records. I am not finding any information on what additional permissions the admin users have that allows them to see the Zoom Meeting records. It would be great to hear a Zoom Tech on this issue
Hi @JAM for integration can you please open a support ticket? Zoom Developer Docs - Zoom Developers
There’s dedicated SMEs for officially supported and created Zoom integrations. Please let me know if you need anything else.
Hi @gianni.zoom I just created a support ticket but it was closed immediately after creating it.
Ticket title: “Zoom Meeting, and Webinar records are not visible to Salesforce Users”
Hmm that shouldn’t happen. Can you please tell me the ticket number? I’ll try to reopen it for you