Video sdk for web example not working 'This account does not exist or does not belong to you',

–Zoom video sdk for web version 1.9.7–

Currently trying to figure out how zoom video sdk works as we’re trying to implement it in our project. I’ve forked the vanilla-js example from zooms github and changed the config js to: export default {
sdkKey: ‘My sdk key’,
sdkSecret: 'My sdk secret,
topic: ‘SPTest’,
password: ‘apass12312’,
name: ‘Sebastian Richards’,
sessionKey: ‘’,
user_identity: ‘’

This returns an error in the console log of: session-joiner.js:45 {type: ‘JOIN_MEETING_FAILED’, reason: ‘This account does not exist or does not belong to you’, errorCode: 200}

I have looked at other threads of people experiencing this issue with the most common solution being that they didn’t have zoom video sdk accounts that were generating the sdk keys. I don’t think this is my problem as to get my sdk key and secret I go onto the market place, click on the develop button in the top right corner and then click build video SDK which provides me with all the respective SDK information that I have inputted.

Any help or pointers would be greatly appreciated

Hi @seb
Thanks for reaching out to us!
I am happy to help here!
Can you confirm that you have correctly set up a video sdk account here: