Description Hi. I cannot join meeting room. I’m a free trial user since yesterday. I just installed and modified my api key/secret in the ‘index.js’ as the instruction( Zoom WebSDK - Documentation ). It does not work. I’m in South Korea not China. I tried to use different meeting ID created b…

I’ve read the whole thread. Using the correct zoom id, jwt stuff(hardcoded) and its still not working. Gives the error: ‘joining failed’

Hey @dj.srivastava23 , Can you please share steps to reproduce the issue, your code, and the signature you are generating to developersupport@zoom.us so I can debug? Thanks, Tommy

Hi, I’ve also read the whole thread and am experiencing the ‘Joining failed’ error code: 1 issue. I was able to successfully initialize the Zoom meeting around the time 1.7.5 was released. Today neither 1.7.5 nor 1.7.6 works for me. I get the signature and then initialize the Zoom WebSDK, then I …

Hey @bruno , Can you private message me the signature so I can debug? Thanks, Tommy

Hi, Today it started working properly without any changes on our side, so it appears that this issue got solved. Thanks!

Hi All, We are implementing a fix for this bug, your issues should be resolved by tomorrow morning.

Hi All, If you’re experiencing request timeout issues and have a Basic/Free account, the workaround would be to upgrade your account to a Pro account to resolve the issue. Let us know if this works for you. Thanks

Hi Guys. Just to let you know… I was having these Joining Fail issues, and it was just because I was generating the signature incorrectly. Being more specific, I was passing the “role” as a “0” (string) and not 0 (number). I hope it helps someone! Cheers

Hey @gabrielsmelo.dev , Thanks for sharing your solution! :slight_smile: Have a great day! -Tommy

@tommy please reply to this topic [image] Your-connection-has-timed-out-and-you-cannot-join-the-meeting in Pro Account Web Description I was trying to use zoom in my create-react-app but in my app when i try to start app using npm start the npm stop and give me these erro…

Web SDK "joining fail"

Meeting SDK Web

tommy (Tommy Gaessler) June 16, 2020, 5:44pm 66

Hey @rahul4,

Please do not double post. I have replied to you here:

Thanks,
Tommy

Topic		Replies	Views
Your connection has timed out and you cannot join the meeting. Verify your network connectivity and try again Web	241	47247	February 17, 2021
Joining meeting timeout Web	66	13405	June 18, 2020
Joining Fail with Error Code 1 Web	68	18183	August 12, 2020
Error when using WebSDK via CDN. Your connection has timed out and you cannot join the meeting Web	23	2771	May 22, 2020
V1.7.4 Your connection has timed out and you cannot join the meeting. Verify your network connectivity and try again Web	40	4854	October 2, 2020

Web SDK "joining fail"

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