Webhook Callee Missed, doesnt including call queues

[kencds (Ken)]

Hello Team.

I’m building an webhook app that can notify me real time account wise every missed call : including users, auto attendance and call queue

I built a test app with event phone.callee_missed. The problem is I can only see Callee Extension Type = user and nothing else. So basically, every call queue missed , zoom does not send me anything.

How can I fix this?

[gianni.zoom (Gianni)]

Hi @kencds ,

Another user reported this as well.

Can not receive recording_completed when using Call Queue and voicemail_received when using Call Queue, Shared Line

Format Your New Topic as Follows: API Endpoint(s) and/or Zoom API Event(s) Subscribed webhook events: phone.recording_completed phone.voicemail_received Description In our App, I can receive these webhooks which I wrote above when I use my own assigned phone number. But I can not receive when situations below. recording_completed When using Call Queue, I have never received. voicemail_received When using Call Queue, Shared Line, I have never received. What I confirmed I have alr…

May be a bug. Can you please message me your client id, developer email associated with the app, and call log ids from within the past 7 days so I can escalate the inquiry via our back end services?

Thanks!