Zoom for Lightning Salesforce application is not working as described by various documentation.
For example, hundreds of Zoom Registrants and Zoom Participants for my recent webinar 89506038956 are missing from Salesforce.
869 registrations in Zoom, but only 768 in Salesforce
736 attendees in Zoom, but only 621 in Salesforce
Please let me know what other information might be helpful to troubleshoot.
(I opened a support case, but those always get closed without any feedback, so here I am.)
Hi @Aaron5 , so sorry you’re experiencing this issue! I reached out to an integrations specialist to better assist you. Do you happen to have a support case # for the most recent time you tried to open a case for this issue? Can you please provide me with that number? Thanks!
request number is TS2290715
thanks
Hi @Aaron5 , I believe we spoke in office hours last week, but just wanted to state here that your ticket was re-opened and they should be assisting there. Please let me know if that is being done.