Webinar Registration Http 401 error

Meeting SDK Web
1

Description
When joining a webinar that requires registration an error happens after clicking the “Join” button.

Error
error: Http 401 error

Which Web Meeting SDK version?
1.9.8

To Reproduce(If applicable)

  1. Start a Webinar with registration
  2. Join the Webinar with the Meeting SDK
  3. Click on “RegistratioN”
  4. Fill in name (email is auto filled)
  5. Click on “Join”

Screenshots

webinarerror401
webinarerror4011298×1243 73.6 KB

Device (please complete the following information):

  • Device: Desktop
  • OS: Windows
  • Browser: Chromium Electron
  • Browser Version Chrome/91.0.4472.164
2

Greeting, @andresavic,

Thank you for posting in the Zoom Developer Forum. If you’ve encountered a 401 error when you tried to join to your webinar, it’s most likely due to Invalid/missing credentials:

As a test, can you either clear your browser cache or try to join the webinar from a private window ? This will help to rule out a possible cache issue.

I am looking forward to hearing back from you.

Best,
Donte

3

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