What does Error code: 29 mean?

Description
Users are running into Error Code: 29 when trying to join a zoom meeting. The zoom meetings are created via the api and the hosts in these cases are zoom rooms. I have been unable to find anything around that error code and what it means.

Error
First error
An unknown error occurred
Error code: 29

Second error
Leave Meeting
The meeting has problem. Error code :29

Which App Type (OAuth / Chatbot / JWT / Webhook)?
The meetings were created using a jwt token (via api key/secret).

Which Endpoint/s?
POST /v2/users/{userId}/meetings

How To Reproduce (If applicable)
I am not sure how to reproduce.

Screenshots (If applicable)

I have a second image but am unable to upload it…

Additional context
Not sure if this makes any difference but sharing as it’s more info:

One of the meetings had a password, the other did not.
Both are accessed via links with a custom subdomain (subdomain.zoom.us), and it is two different customers, so two different subdomains.

1 Like

Hey @asoto98,

Thanks for sharing this. I have notified our engineering team and will keep you updated on what the issue is. (ZOOM-184482)

Thanks,
Tommy

Hey @asoto98,

Can you please provide the userId that created the meeting so we can look into the logs?

Thanks,
Tommy

Sure thing!

userId 1: 9ouuRw5ERLW0WQzOj20wyA
userId 2: goUwtWu3Q9KW1FasZfwxrA

Thanks @asoto98!

We are looking into this.

-Tommy

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